Effective Date: __________________
Last Updated: __________________
Prime Habita ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or use any of our services.
By accessing or using Prime Habita, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- National ID or Passport details (where required)
- Business information
- Company registration details
- Property ownership documents
- Billing and payment information
Property Information
- Property location
- Property descriptions
- Rental prices
- Sale prices
- Property photographs
- Availability information
- Booking information
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Cookies and similar technologies
2. How We Collect Information
Information may be collected when you:
- Create an account.
- Submit a property listing.
- Search for properties.
- Book accommodation.
- Request property viewings.
- Contact customer support.
- Complete forms on our website.
- Subscribe to newsletters.
- Communicate with us through email, telephone, WhatsApp, or social media.
3. How We Use Your Information
Your information may be used to:
- Provide our services.
- Facilitate property listings.
- Process accommodation bookings.
- Introduce buyers, tenants, landlords, sellers, and accommodation providers.
- Verify ownership information.
- Respond to inquiries.
- Improve our services.
- Provide customer support.
- Prevent fraud and abuse.
- Enforce our agreements.
- Maintain transaction records.
- Send important service notifications.
- Comply with legal obligations.
4. Booking and Transaction Records
Prime Habita maintains digital records of bookings, inquiries, viewing requests, and other transactions conducted through our platform.
These records may include booking identifiers, timestamps, customer information, payment information, and communication history for customer support, security, verification, commission tracking, dispute resolution, and legal compliance.
5. Property Listings
Property owners, landlords, accommodation providers, and authorized representatives grant Prime Habita permission to display submitted property information, descriptions, pricing, and photographs on our website and other marketing platforms for promotional purposes.
6. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor traffic.
- Enhance user experience.
- Maintain secure sessions.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
7. Sharing of Information
Prime Habita does not sell your personal information.
We may share information only where necessary with:
- Property owners.
- Landlords.
- Tenants.
- Buyers.
- Sellers.
- Hotels.
- Lodges.
- Apartments.
- Corporate accommodation providers.
- Payment service providers.
- Professional advisers.
- Government authorities where legally required.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent where applicable.
- Object to certain processing activities.
- Request a copy of your personal data.
11. Third-Party Websites
Our website may contain links to third-party websites. Prime Habita is not responsible for the privacy practices or content of external websites.
12. Children's Privacy
Prime Habita does not knowingly collect personal information from individuals under the age of 18. If such information is identified, appropriate steps will be taken to remove it.
13. Changes to This Privacy Policy
Prime Habita reserves the right to update this Privacy Policy at any time. Any changes become effective immediately upon publication on this website.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Prime Habita using the contact details provided on our website.